Guidelines for Talker Staff
RESPONSIBILITIES:
All staff members have a certain degree of responsibility and
power, both of which increase as your level increases. Here is a list
of guidelines that ALL staff members need to follow in order for
the talker to run as smoothly as possible. First I will define the
responsibilities of different staff ranks.
Lower Staff : Mostly responsible for policing the talker, dealing with
troublesome users, taking the *appropriate* action to deal
with such users.
Higher Staff: Mostly responsible for administrative duties, such as the
banning/unbanning of sites, clearing expired users, and
handling problems that wizards may need some
assistance with.
ALL Staff : Responsible for the general peace of the talker. All wizards are
partly responsible for helping newbies and policing the place.
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GUIDELINES:
Each level has a certain amount of "power", determined by the commands
that level contains. These commands should only be used for the purpose
they are served for. Here is a listing of how certain commands should be
used.
MUZZLE/UNMUZZLE: Used if a user has been abusing the .shout command. When
the .shout command is being abused, a certain course of
action should be taken. First, a .bcast should be done
to notify users that shouting has gotten out of hand.
If this does not help, give the particular user a
personal warning stating that if their behavior continues,
they will be muzzled. If at last this doesn't work, then
use the .muzzle. If it's a first time abuser, set a time
limit on the muzzle according to your discretion. If it's
a repeat offender, make the muzzle permanant. Swearing
continously in shouts are reason for an immediate .arrest
BCAST: Only to be used to notify users to stop abusing shouts, or to
announce an event, such as clearing of room buffers or a system
shutdown. It should NOT be used for any other purpose.
ARREST: Used on troublesome users that have been given many warnings but
will not comply to the rules of the talker. Do not use this
command hastily. Before .arresting a user, take that user into
another room via .move or .bring. Try to talk to that user,
explaining the rules of the talker and how their behavior is
considered inappropriate. Usually a person is just unsure of
themselves and didn't realize their behavior was unacceptable,
other times users just don't give a crap. It's fairly easy to
tell which is which, so use your discretion. The .arrest should
NEVER be used on another staff member unless you are the admin,
which you probably aren't.
If you see another staff member is behaving inproperly, bring it to
the admin's attention ASAP. DO NOT act first. The admin will deal with
the situation.
MOVE/BRING: Should only be used to move a newbie if they need assistance
or to remove a troublesome user from an area. Moving or
bringing a user in general is permitted ONLY if you have that
users permission.
PROMOTE/DEMOTE: All staff members have the right to promote a user from
level 0 to 1 at their discretion.
Promotions/demotions to level 2 and above are to be handled
as a community. NO ONE is to promote/demote within these
levels without consulting the admin beforehand. No
promote/demote is so urgent that it cannot be taken up with
the admin ahead of time. The admin will then do what is
necessary to deal with the situation,
whether it is to hold a staff meeting for votes on a user's
promotion and availability of that position, or to iron
out whatever problems a staff member may be causing.
KILL: IMO, kind of a worthless command, since .arrest should be all that is
really needed. All .kill usually does is aggraviate a user if they
are already causing problems. Only use if a user is troublesome user
is logging back on as someone else after having been arrested. Sometimes
this is effective which helps keep the ban list down. NEVER use this
command on another staff member, unless asked to by that member for some
particular purpose. Kill is also used to remove users that are
lagged out and stuck.
XCOMM: An alternative to arresting. Since it prevents the user from being
able to do anything, including move from room to room, it should
be used VERY sparingly. Xcomm should NEVER be used on another staff
member, nor should it be used as a joke any users/staff. If there's a
problem with a staff member, take it up with the admin.
FORCE: Only to be used for the purpose of helping a user with their settings
or to remove an abusive desc or enter/exit phrase if a user refuses to
do it themselves. This should NOT be used on other staff nor on
abusive users just to razz them. Deal with abusive users in the
appropriate manner.
DESCROOM/ATMOS: Only to be used in YOUR room unless asked to do otherwise
by the admin.
NUKE: Only to be used to remove expired accounts, multiple accounts, or
to prevent a troublesome user from coming back after a .ban has been
done. If a user asks to be nuked, tell them to use .suicide (if the
command is available to them), else, take the matter to the admin.
* NOTE: All of the above commands are to be used in coordinance with the
wizboard (.wnote). Whenever one of the anti-abussive/spamming commands is
used, a wnote is needed to inform other staff of the situation. Also
please write a warning on the user with .wlog <user> <message> So we can
keep track of the track record of users.
* ANOTHER NOTE: If a user is being unruly through personal means via tells,
emotes. etc. It may be best to log the conversation for future reference.
Since it is often difficult to judge certain situations when the abuse
in on a personal level.
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BEHAVIOR:
Staff are expected to behave in an appropriate matter while on the talker.
Certain behavior will not be tolerated. Here's a list of behaviors that
will result in a re-evaluation of your position at the talker.
SPAMMING: Not allowed under any circumstances, in any form. This includes
through shouts, tells, through pictures such as Christ, mail,
boards, or in public.
SWEARING: In private rooms with certain company, ok. But under any other
circumstances is not allowed.
"MESSING" WITH USERS: Yes, some users can be annoying as hell, but this
is no reason to make a fool of them. If a user is offending
other users, then deal with the situation by taking the user
into another room and talking to them, explaining how their
behavior is inappropriate. If this does not work, then take
disiplinary action using .arrest. By "messing" with a user,
you are setting a bad example for the talker, especially if this
joking is done in the main room. A new user might be afraid too come
back if they see staff treating another user in such a manner.
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Being a staff member at a talker comes with much responsibility and requires
maturity to handle situations properly. Failure to follow set guidelines
will result in a re-evaluation of your position at a talker, which may
result in demotion. This guide was created by Cygnus originally, but may
have been modified for this specific talker by the admin. Any comments or
questions about the contents of this file should be directed to the admin
first, and then if, appropriate, Cygnus secondly at:
thelittleprince@asteroid-b612.org Yes, being a staff member is hard work,
but a talker is meant to be a place of fun. Let's do our best to make
it that way for everyone, shall we? :)
- Cygnus
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